Questions, Honest Answers

All flower and herbal blends are naturally caffeine-free — chamomile, lavender, blue pea, hibiscus, rose, jasmine and every herbal wellness blend. Our two black teas (Darjeeling and Himalayan Kadak) naturally contain caffeine, like all true tea.

No. No flavouring oils, no "nature-identical" aromas, no colours, no preservatives. Open any pouch and you will see whole flowers and leaves you can name — if you can't smell the real flower, we failed.

Flower teas are single whole flowers (chamomile, lavender, blue pea…). Herbal teas are functional blends of herbs and spices built for one job — sugar care, weight, detox, women's wellness. Flower fusions combine flowers with supporting herbs for goals like sleep, skin glow and hair.

They are naturally grown in small Himalayan lots with nothing artificial added — but we do not currently carry an organic certification, and we would rather tell you that plainly than borrow the label.

One teaspoon per 200 ml of freshly boiled water, steeped covered — 3–4 minutes for black teas, about 5 for flowers, 5–7 for herbal and fusion blends. The exact steps for every shelf are on our brewing guide. Brewing guide →

Yes — whole flowers and leaves take a second steep well. Add a minute or two to the steeping time; teabag dust can't do this, whole botanicals can.

Match the blend to its hour: black teas in the morning, focus and detox cups through the day, sugar-care after meals, and the sleep and calm blends 30–45 minutes before bed. Each pack names its hour.

Honestly: these are natural wellness beverages, not medicines. What changes things is the daily ritual — most drinkers judge a blend after two to three weeks of consistent cups, not after one evening.

Our caffeine-free blends are made for daily rituals — one to three cups is a normal rhythm. As with any food, variety and moderation are sensible; see our disclaimer for the full picture. Disclaimer →

Please check with your doctor first. Several herbs and flowers are traditionally avoided or moderated during pregnancy and breastfeeding, and your doctor knows your situation — we don't.

If you take regular medication, show the ingredient list to your doctor before making any blend a habit — some botanicals can interact with medicines. Every ingredient is printed on the pack, nothing hidden.

To all serviceable pincodes across India, with trusted couriers like Delhivery, Blue Dart, DTDC and India Post. International shipping isn't available yet.

Metros typically see 3–5 business days, tier-2/3 towns 5–7, and remote areas 7–10. You'll get a live tracking link by SMS, email or WhatsApp the moment your order ships.

Not yet — it's on our roadmap. For now, most regulars simply reorder their ritual monthly; free shipping kicks in on prepaid orders over ₹499.

Damaged, incorrect or defective items are covered, and unopened sealed packs can be exchanged within 7 days of delivery. For hygiene reasons we can't take back opened tea. Full details on the returns page. Returns policy →

Yes — build your own box on the gifting page: pick the keepsake case, pick the teas, and we pack it gift-ready with a handwritten note and a delivery-date promise. Build a box →

Yes. Corporate gifting, wedding hampers, festival boxes, white-label and bulk supply all run through our B2B desk — custom packaging included. B2B desk →

Email support@hillqueentea.com (replies within 24 hours, Mon–Sat 10–6) or tap the WhatsApp button on any page. Order ID in the subject line gets you the fastest answer.