FAQ – Your Questions, Our Rituals
Still curious? We've answered what most customers ask — about ingredients, brewing, delivery, and everything in between.
Tea & Ingredients
Are your teas caffeine-free?
All our Flower Teas and Herbal Teas are completely caffeine-free. Our Black Teas and Flower Fusion Teas may have mild natural caffeine, just enough for gentle energy without jitters.
Do you use flavorings or additives?
No. Every blend is crafted from whole flowers, herbs, and leaves — handpicked, sun-dried, and blended without any oils, flavor enhancers, sweeteners, or dust.
What's the difference between Flower, Herbal, and Fusion teas?
Flower Teas
Single-ingredient blooms (Chamomile, Lavender, etc.)
Herbal Teas
Functional blends with herbs, roots, and flowers
Flower Fusion
A mix of flowers + herbs + green/black tea for targeted results
Are your ingredients organic?
While not certified organic, our ingredients are naturally grown, pesticide-free, and directly sourced from farmers. No chemicals. No compromise.
Brewing & Usage
How do I brew the teas?
Most teas need 1g per cup. Steep in hot water (90–95°C) for 3–5 minutes. For iced tea, double steep and chill. Every pouch has brewing tips printed.
How many cups per pouch?
- Single-ingredient Flower Teas (40g): ~40 cups
- Herbal Blends (100g): ~50 cups
- Black Teas (200g): ~100 cups
Can I reuse the flowers or leaves?
Yes! Especially flower teas — you can often get 2 infusions from a single serving if brewed within a short gap.
When should I drink them for best results?
Morning
GlucoEase, Butterfly Pea, Jasmine
Afternoon
Hibiscus, Rose Petal
Evening/Night
Chamomile, Lavender, Sweet Dreams, Calm Within
Results & Safety
When will I start seeing results?
Most people notice visible and emotional changes in 7–14 days of regular use. Deeper benefits like hormonal balance, glow, or digestion improve with consistent rituals over 3–6 weeks.
Is it safe to drink daily?
Yes. All our teas are non-habit-forming and formulated for daily use. For targeted blends (like GlucoEase), you may rotate or cycle them based on your health routine.
Can pregnant or breastfeeding women have your teas?
Please consult your doctor — especially for hormonal or detox blends. Pure flower teas like Rose Petal or Chamomile are generally considered safe, but medical advice is best.
Are your teas safe with medications?
Most of our blends are mild and food-grade, but if you're on medications (especially for sugar, hormones, or blood pressure), we recommend checking with a physician.
Orders & Shipping
Where do you ship?
We ship pan India, with prepaid and COD options available. Free shipping on orders above ₹499.
How long will it take to receive my order?
Metro cities
2–4 days
2–4 days
Tier 2/3 cities
3–6 days
3–6 days
Remote areas
5–8 days
5–8 days
You'll get tracking info via email and SMS after dispatch.
Do you offer subscription or auto-delivery?
Yes! You can subscribe and save 10% on select blends. Pause, skip, or change anytime.
What's your return policy?
Due to food safety, we don't accept opened products. But if there's any issue with freshness, packaging, or delivery, we'll replace or refund — no questions asked.
Bulk, Gifting & Custom Orders
Do you offer gift boxes or bundles?
Yes — explore our ritual bundles, or contact us for custom gifting (events, weddings, corporate). We also offer B2B packs for spas, cafés, and wellness stores.
Can I order in bulk for a spa or clinic?
Absolutely. Visit the Wholesale / Gifting section or email us at support@hillqueentea.com